
CLEANING & SANITATION
At
Camp in a Box – Adventure Delivered!, we take hygiene, cleanliness, and customer safety seriously. Every piece of camping gear is carefully cleaned, sanitized, and inspected before it's packed and sent to the next adventurer. We’re committed to delivering gear that’s not only functional, but fresh, dry, and safe to use — every time!
Our Cleaning Process
To ensure the highest standards of cleanliness, each rental item undergoes a multi-step process after every trip:
- Tents & Sleeping Bags – Washed and air-dried to remove dirt, moisture, and odors. Sanitized with a non-toxic, eco-friendly disinfectant that’s safe for skin and outdoor use.
- Cooking Gear & Utensils – Washed with hot water and biodegradable soap, then fully sanitized and dried.
- Coolers & Water Containers – Deep cleaned, disinfected, and air-dried to prevent lingering odors or mold buildup.
- Sleeping Pads – Vacuumed, Wiped down with antibacterial cleaner and/or mild soap if any stains, and fully dried before storage.
- Camping Chairs & Tables – Wiped clean and sanitized. Laundered if the fabric is removable.
- Other Gear – Checked for debris, wiped down, hand-washed if needed, and disinfected before storage.
Customer Responsibilities
To keep our gear in the best condition for all renters:
- Please return all items dry, free of food or any other residue, and in good condition.
- No need to launder sleeping bags, tents, or other fabric items—we handle all washing and deep cleaning. Just shake out debris and let them dry (if needed) before packing.
- Do not return wet items — moisture leads to mold and damage.
- Rinse cookware and food-related items before packing.
- Any excessively dirty or damaged gear may result in a $25 cleaning/restoration fee.
Our Commitment to Safety
We use safe, non-toxic cleaning products that are effective against bacteria, viruses, and odors. All products are chosen to be eco-friendly, gentle on gear, and appropriate for outdoor use.
Our goal is to make your camping experience as safe, easy, and comfortable as possible — starting with fresh, clean gear you can trust.
If you have any questions about our cleaning process, feel free to contact us at info@rentcampgear.com or 650-663-5063. We're always happy to help!